Last Updated: November 01/2024
 

Welcome to Cicero Firenze. We are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and protect your information when you use our website (https://cicerofirenze.com) and our services. By using our site, you agree to the practices described in this policy.
 

1. Information We Collect
 

We may collect the following types of information:

• Personal Information: When you make a purchase or register an account, we may collect personal information such as your name, email address, and payment information.

• Usage Data: We collect data on how you interact with our website, such as pages visited, the amount of time spent on each page, and any actions taken (e.g., purchasing a tour, clicking links).

• Location Information: With your permission, we may collect your real-time location to provide accurate navigation and proximity-based features.
   

2. How We Use Your Information
 

We may use your information for the following purposes:

• To Provide and Improve Our Services: Your data helps us to deliver and enhance our services, such as personalized tour recommendations and optimized navigation routes.

• To Process Transactions: Your information enables us to manage payments, provide customer support, and fulfill your purchase requests.

• For Marketing Purposes: We may use your data to inform you of new services, updates, and special offers (only with your consent where required).

• To Comply with Legal Obligations: We may process your data as required by law or to respond to legal processes.
   

3. Sharing Your Information
 

We may share your information with third parties only in the following situations:

• Service Providers: We may share information with trusted third-party vendors to facilitate our services (e.g., payment processors, mapping services).

• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
   

4. Data Security
 

We use industry-standard security measures to protect your data against unauthorized access, alteration, or destruction. While we strive to protect your information, please note that no online data transmission or storage is 100% secure.
 

5. Cookies and Tracking Technologies
 

We use cookies and similar technologies to enhance your experience, track usage patterns, and gather insights. You can disable cookies through your browser settings, though this may impact your experience on our site.
 

6. Access and Control Over Your Information
 

You have the right to:

• Access and receive a copy of your data

• Correct or update inaccurate information

• Request deletion of your data (where applicable)

To exercise these rights, please contact us at info@agi.tv
 

7. Children's Privacy
 

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
 

8. Changes to this Privacy Policy
 

We may update this Privacy Policy occasionally. We encourage you to review it periodically for the latest information on our practices.
 

9. Contact Us
 

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
 

Email: amministrazione@agi.tv
Address: Arkadia Digital Studios, Via San Niccolò 84 Rosso – 50125 Firenze, Italia
 

Thank you for trusting Cicero Firenze with your information.